Hidden malpractice traps within law firms

There was a nice piece in Lawyers Weekly (article's not on the cite) by Nancy B. Jones regarding hidden malpractice within law firms. She discusses a number of points beyond the obvious things like missed deadlines, conflicts of interest, poor client relations, ect.

Some highlights:

1. Sloppy leadership. Are lawyers bad at leadership? Or, is it simply a time issue. I remember a law school professor who'd always say how bad of managers lawyers are. See I think I'm personally a good leader (unbiased too), but I think this point is generally right on from my previous firm experience.

2. Ineffective daily management. She mentions that many law firms fail to even fill the role of legal administrator. We don't have that role at our firm. She sees this person as a non-lawyer with authority who is in charge of day-to-day management.

3. Greed. Are you carrying TOO MANY cases?

4. A firm in name only. Do you share the costs and liabilities of partners, but otherwise operate as individual practices that just happen to be under the same roof? I see this one a lot.

5. No accountability. What does this mean in your firm? Are there clear job descriptions for each position?

6. Poorly balanced lives.