Why you didn't get my business...

A very accurate post here about why we often don't get prospective clients' business.

My favorites and all to common for small firm lawyers:


1. You returned my call in which I asked for a price quote…a week later.

4. Your web site looks abandoned. (Copyright 2004? Are you even still in business?)

6. You never, ever answer your phone. It always go to voice mail.

10. You’re “invisible.” Like it or not, showing up in a Google search (or not) is a credibility factor these days.